ECM 2.0 ?

So, after all the postings below, most of which have been focused on the whole Web 2.0, Office 2.0, and Enterprise 2.0 themes since my travels to O2con in San Francisco, I finally get round to "ECM 2.0".

This has been prompted by the effort of AIIM to get some social networking, indeed some conversations going on the AIIM 'ECM Net' group in Facebook. Atle Skjekkeland posted the question: "What will ECM look like in a web 2.0 world ?"

This is a very good question, and one I hope to focus on for the next few posts, once I get some thinking time ! Yes, thats the real problem, time to breath. We are 5 working days from setting Documentum free into a couple of 'pilot' units, and still have problems with the 'Bulk Inport Mangler' (oh yes, I mean "mangler"...). Plus due to delays in the project, and my family and I getting our Canadian Permenant Resident visa's, I am will not actually be present ! I will be queing up in the immigration que at Toronto airport :-) So we have to make a comprehensive list of everything we want to transport to Canada (eventually) and have it ready by friday, plus of course, the rush to convert enough 'content' into PSP format in order to keep my 4 year old son busy on the plane..........

So, this is a copy of my posting to the AIIM Facebook group:

"Although I truly hate the trend to add "two point oh" to the end of everything, I think if we go back to Tim O'Reilly's original definition of 'Web 2.0' there are a number of possible areas where there is going to be major impact on ECM as we currently know it:

1. The User Experience - ECMS interfaces are going to get the AJAX / REST makeover

2. User Generated Content - how is this going to work with the library services, content repository and collaboration elements of an ECMS ?

3. 'Social' web - social networking, social bookmarking, 'folksonomies' (social taxonomy development ?)-

4. It seems to me that a lot of the "two point oh" stuff is actually about collaboration - blogs as a 'conversation', wiki's as collaborative writing etc Collaboration has always been one of the constituent technology areas of ECM - so is this just about keeping up with the latest technology trends, or about working differently?

As an EMC customer, I have already seen Momentum presentations on how they are starting to tackle some of these aspects, for example adding blog and wiki functionality to Documentum Web Publisher, but all the portal vendors are diving into 'web 2.0' tools too, so there are inevitable questions over where you fit the tools, and how you integrate them."

So, I will paraphrase my closing comment - a lot of what can be done with "Enteprise 2.0" tools, and whether you can infact setup "ECM 2.0" depends, as always on the context of the organisation, its culture and its ways of working. Personally I don't think my orgaisation (the Open University) has a chance with any of this, but I hope I can be proved wrong !